Privacy Policy

Effective 18 October 2026

IlmSaathi ("we", "us") is an Islamic learning and community app for Android and its website ilmsaathi.in. This policy explains what information we collect, why, who we share it with, and the choices you have. We collect only what we need to run the app, and we never sell your personal information.

1. Information we collect

Information you give us

• Account: your name, username, email address and password (stored only as a secure hash), or your Google account email if you sign in with Google.
• Profile: optional photo, bio, city and the language you choose.
• Kids profiles: a child's first name, avatar and optional birth year, created by a parent inside the parent's account, and a parent PIN (stored as a hash).
• Content you post: questions to muftis, community posts, comments, photos, chat and family messages, voice messages, and reactions.
• Payments and payouts: details of your orders, donations and coin purchases. For muftis and sellers who receive money: PAN, bank account and address, which we store encrypted.
• Shop orders: delivery name, phone number and address.
• Support: anything you send us by email.

Information collected automatically

• Location: with your permission, your device location is used to calculate prayer times and the Qibla direction. We save your city, approximate coordinates and timezone with your profile so times and reminders are correct; you can deny location and choose a city instead.
• Device: an app install ID, device platform and model, app version, and a push notification token.
• Activity in the app: reading progress and bookmarks, Namaz tracker entries, daily tasks and streaks, quiz scores, kids' stars and screen time. These power the features you use.
• Diagnostics: crash reports and anonymous usage statistics (Firebase Crashlytics and Google Analytics for Firebase), to find bugs and improve the app.

Permissions

Permission	Used for
Location	Prayer times and Qibla (optional)
Notifications	Azan, reminders, replies, live talks from people you follow
Microphone	Speaking in live audio rooms and recording voice messages, only when you choose to
Photos / camera	Choosing a profile photo or a photo for a post

2. How we use information

• To create and secure your account, and to let you sign in and reset your password.
• To provide the features: prayer times, reminders, progress, community, chats, live rooms, family groups, kids profiles, quizzes and leaderboards (city leaderboards use your city).
• To process payments, donations, orders and payouts, and to prevent fraud.
• To keep the community safe: posts and images are checked automatically for abusive or inappropriate content, and reported content is reviewed by our moderators.
• To send notifications you have allowed, and important service messages.
• To fix problems and improve the app, and to meet our legal obligations.

3. Who we share information with

We share information only with service providers who help us run IlmSaathi, under agreements that limit their use of it, and only as much as each needs:

Provider	Purpose
Google Firebase	Push notifications, crash reports, analytics, Google sign-in
Google Play	In-app purchases of coins
Razorpay	Card, UPI and netbanking payments, donations, and payouts to muftis and sellers
OpenAI	Automatic checking of community text and images for harmful content
Email provider (Google)	Sending password-reset codes
Our hosting provider	Servers and file storage for the app

Things you post in the community, your public profile, answers in Ask a Mufti and what you say in a live room are visible to other users. Family group content is visible only to members of that group. We may disclose information if required by law, to protect the safety of our users, or as part of a merger or sale of the service (with this policy continuing to apply). We do not sell personal information and we do not show ads.

4. Children

Children under 13 should use IlmSaathi only through a kids profile created and managed by a parent or guardian. Kids profiles cannot use the community, chats, Ask a Mufti or payments without the parent; leaving kids mode requires the parent PIN, and parents can set daily time limits and choose which sections are open. We collect only what is needed for the child's learning progress. A parent can delete a kids profile at any time from parental controls, which deletes the child's progress.

5. Storage, security and retention

Information is stored on secure servers. Connections use HTTPS, passwords and PINs are hashed, and bank and PAN details are encrypted. No method is perfectly secure, but we work to protect your information and limit who on our team can access it.

We keep your information while your account is active. When you delete your account, we delete your profiles and personal details and sign you out of all devices. We keep anonymised payment and accounting records where the law requires, and posts you made in shared spaces may remain without your name.

6. Your choices and rights

• Access and correction: you can see and edit your profile in the app, or ask us for a copy of your information.
• Delete your account: Me → Settings → Delete account, or see Delete your account.
• Permissions: you can turn off location, notifications and microphone in your phone's settings at any time.
• Notifications: choose which notifications you receive in Settings → Notifications.

You also have the rights given to you by the Digital Personal Data Protection Act, 2023 and other applicable law, including the right to withdraw consent and to nominate someone to act for you.

7. Changes

We may update this policy. If the changes are important, we will tell you in the app before they take effect. The date at the top shows when it was last updated.

8. Contact and grievances